These terms and conditions define the shipping and delivery arrangements for orders placed on Expedit Shop.

By placing an order on our website, the customer accepts the conditions described below.

1. Delivery Zones

Expedit Shop offers delivery to several countries. Availability depends on the delivery address and is confirmed during the ordering process.

2. Order Processing

Orders are usually processed within 1 to 3 business days after payment confirmation.

This timeframe corresponds to the preparation and transmission of the order to logistics partners.

3. Shipping and Delivery

Products can be shipped from different suppliers or logistics partners.

Consequently, delivery times may vary depending on the product and destination.

The estimated delivery time is generally between 7 and 20 working days.

These timeframes are indicative and may vary depending on:

  • of the country of delivery
  • periods of high activity
  • logistical or customs constraints

4. Delivery costs

Delivery charges are shown during checkout. They may be free or charged depending on the products or current promotions.

5. Order tracking

A tracking number can be provided after shipment.

The tracking information is accessible via a link sent by email or upon request to customer service.

6. Delivery address

The customer is responsible for the accuracy of the information provided when placing the order.

In case of an address error, Expedit Shop cannot be held responsible for a delivery not made.

7. Delivery Delays

Delays may occur due to external factors (transport, customs, logistical conditions).

In the event of a significant or unusual delay, the customer is invited to contact customer service to assess the situation.

8. Packages not received

If an order is not received within a reasonable timeframe, a check will be carried out with the carrier.

A suitable solution can be offered depending on the case (return or refund).

9. Damaged packages

In case of a damaged package, the customer must contact customer service quickly with evidence (photos).

A suitable solution will be proposed.

10. Contact

For any questions regarding delivery, the customer can contact customer service via the "Contact Us" page.

Last updated: 02/04/2026