{"id":15734,"date":"2023-12-13T17:55:12","date_gmt":"2023-12-13T17:55:12","guid":{"rendered":"https:\/\/francyestore.ch\/?page_id=15734"},"modified":"2026-04-09T12:36:22","modified_gmt":"2026-04-09T10:36:22","slug":"conditions-de-livraison","status":"publish","type":"page","link":"https:\/\/expedit-shop.de\/en\/conditions-de-livraison\/","title":{"rendered":"Delivery conditions"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\n

\nThese terms and conditions define the shipping and delivery arrangements for orders placed on Expedit Shop.\n<\/p>\n\n

\nBy placing an order on our website, the customer accepts the conditions described below.\n<\/p>\n\n

1. Delivery Zones<\/h2>\n

\nExpedit Shop offers delivery to several countries. Availability depends on the delivery address and is confirmed during the ordering process.\n<\/p>\n\n

2. Order Processing<\/h2>\n

\nOrders are usually processed within 1 to 3 business days after payment confirmation.\n<\/p>\n\n

\nThis timeframe corresponds to the preparation and transmission of the order to logistics partners.\n<\/p>\n\n

3. Shipping and Delivery<\/h2>\n

\nProducts can be shipped from different suppliers or logistics partners.\n<\/p>\n\n

\nConsequently, delivery times may vary depending on the product and destination.\n<\/p>\n\n

\nThe estimated delivery time is generally between 7 and 20 working days.\n<\/p>\n\n

\nThese timeframes are indicative and may vary depending on:\n<\/p>\n\n

    \n
  • of the country of delivery<\/li>\n
  • periods of high activity<\/li>\n
  • logistical or customs constraints<\/li>\n<\/ul>\n\n

    4. Delivery costs<\/h2>\n

    \nDelivery charges are shown during checkout. They may be free or charged depending on the products or current promotions.\n<\/p>\n\n

    5. Order tracking<\/h2>\n

    \nA tracking number can be provided after shipment.\n<\/p>\n\n

    \nThe tracking information is accessible via a link sent by email or upon request to customer service.\n<\/p>\n\n

    6. Delivery address<\/h2>\n

    \nThe customer is responsible for the accuracy of the information provided when placing the order.\n<\/p>\n\n

    \nIn case of an address error, Expedit Shop cannot be held responsible for a delivery not made.\n<\/p>\n\n

    7. Delivery Delays<\/h2>\n

    \nDelays may occur due to external factors (transport, customs, logistical conditions).\n<\/p>\n\n

    \nIn the event of a significant or unusual delay, the customer is invited to contact customer service to assess the situation.\n<\/p>\n\n

    8. Packages not received<\/h2>\n

    \nIf an order is not received within a reasonable timeframe, a check will be carried out with the carrier.\n<\/p>\n\n

    \nA suitable solution can be offered depending on the case (return or refund).\n<\/p>\n\n

    9. Damaged packages<\/h2>\n

    \nIn case of a damaged package, the customer must contact customer service quickly with evidence (photos).\n<\/p>\n\n

    \nA suitable solution will be proposed.\n<\/p>\n\n

    10. Contact<\/h2>\n

    \nFor any questions regarding delivery, the customer can contact customer service via the "Contact Us" page.\n<\/p>\n\n

    \nLast updated: 02\/04\/2026\n<\/p>\n\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Les pr\u00e9sentes conditions d\u00e9finissent les modalit\u00e9s d\u2019exp\u00e9dition et de livraison des commandes effectu\u00e9es sur Expedit Shop. En passant commande sur<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15734","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/expedit-shop.de\/en\/wp-json\/wp\/v2\/pages\/15734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/expedit-shop.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/expedit-shop.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/expedit-shop.de\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/expedit-shop.de\/en\/wp-json\/wp\/v2\/comments?post=15734"}],"version-history":[{"count":16,"href":"https:\/\/expedit-shop.de\/en\/wp-json\/wp\/v2\/pages\/15734\/revisions"}],"predecessor-version":[{"id":54895,"href":"https:\/\/expedit-shop.de\/en\/wp-json\/wp\/v2\/pages\/15734\/revisions\/54895"}],"wp:attachment":[{"href":"https:\/\/expedit-shop.de\/en\/wp-json\/wp\/v2\/media?parent=15734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}